Shipping & Delivery Policy

Effective Date: 12.08.2025

At P.H.A.E, we strive to ensure your order reaches you promptly and in perfect condition. This Shipping & Delivery Policy outlines our process and timelines.

1. Shipping Locations

We currently ship across India to all serviceable pin codes via our trusted courier partners.

2. Dispatch Timelines

Orders are typically processed and dispatched within 2–5 business days of confirmation.
You will receive a dispatch confirmation email/SMS with tracking details once your order ships.

3. Delivery Timelines

Standard delivery time is 7–14 business days from dispatch, depending on your location.
In remote or high-demand areas, delivery may take up to 30 days.
We do not take responsibility for delays caused by courier services, weather, strikes, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping may be offered on promotional events or above a certain order value.

5. Tracking Your Order

You can track your order via the tracking link shared in your dispatch email/SMS.
For any assistance, contact support@phae.co.in or call +91 9205762444.

6. Undeliverable Orders

If an order is returned to us due to incorrect address, failed delivery attempts, or refusal to accept, reshipping charges will apply.

7. Contact Us

For shipping or delivery-related queries, please reach us at:

Email: support@phae.co.in
Phone: +91 9205762444